Refund and Cancellation Policy

At “Commerce Factory,” we aim to provide the best digital resources. Below are our policies for refunds and cancellations:

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1. Cancellation

1.1 Cancellations must be requested within 48 hours of purchase. Requests after this period will not be entertained.

1.2 Cancellations are not allowed if the material has already been downloaded or accessed.

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2. Refunds

2.1 Refunds are granted only in the following cases:

• Defective or corrupted files.
• Materials significantly differing from their description.

2.2 Refund requests must be made within 2 days of purchase. Approved refunds will be processed within 7 business days.