Privacy Policy

Effective Date: 11-11-2024

Commercefactory.in, we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.commercefactory.in (the “Website”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register on our Website, place an order, or interact with certain features, we may collect personal information, including but not limited to your name, email address, phone number, and payment details.
  • Non-Personal Information: We may collect information that does not identify you directly, such as browser type, IP address, the pages you visit, and other similar data.

2. How We Use Your Information

We use your information for purposes such as:

  1. Providing, operating, and maintaining our Website
  2. Processing and fulfilling your orders and transactions
  3. Improving our products, services, and Website
  4. Communicating with you regarding updates, promotions, or customer service
  5. Analyzing usage and trends to enhance user experience

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

  • Service Providers: We may share your information with third-party vendors who assist us with Website functionality, payment processing, analytics, or marketing.
  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government regulations.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies; however, this may impact certain features of our Website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is perfect, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies for information on how they handle your data.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

SHIPPING AND DELIVERY POLICY

Welcome to Commerce Factory! We are committed to providing a seamless and efficient experience for our users. As an educational platform offering digital resources, we do not deal with the shipping or delivery of physical items. Please read our Shipping and Delivery Policy carefully to understand how our services are provided.

1. Nature of Services

Commerce Factory exclusively offers digital educational materials, including:

  • Exam question papers
  • Study notes
  • Solved questions
  • Projects
  • Class videos

All resources are provided electronically and can be accessed or downloaded directly from our website after purchase or registration.

2. Delivery Method

  • Immediate Access: Once payment is successfully processed, users will receive instant access to their purchased digital resources via their account dashboard or a download link.
  • Email Confirmation: A confirmation email with details of the purchased items and access instructions will be sent to the registered email address. Please ensure that your email address is entered correctly during the registration or checkout process.

3. Delivery Timeline

  • All digital resources are delivered instantly upon payment confirmation.
  • In rare cases, if access to the resources is delayed due to technical issues, please contact our support team immediately.

4. No Shipping or Physical Delivery

Since we do not deal with physical items, there are no shipping costs, delivery charges, or delays related to logistics.

5. Refund and Cancellation

Please refer to our Refund Policy for details regarding cancellations or refunds for digital products.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Commercefactory.in
Email: [email protected]
Phone: +91 9946254045